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Full-text Search

Use a Keyword to Locate a Support Ticket​

Save time by quickly searching through all of the data contained within the app. This function adds a search bar to the top of the main page so that the user need only enter a few letters to get options.

NOTE: This tutorial is built upon the foundation of the Support Ticket application.

Define Search index

  • In Data > Search Indexes, click (+) OR type Ctrl + Shift + C and select Search Index
  • Set Indexed Entity to: Ticket
  • Set Indexed Attributes to: Title. This will limit the search to the text provided for Support Ticket titles.
  • Click Title Expression. Type: item.Title
  • Click Finish