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(7) Full-text Search

- Support Ticket Tutorial -​

Use a Keyword to Locate a Support Ticket​

Save time by quickly searching through all of the data contained within the end app. This function adds a search bar to the top of the main page so the user only needs to enter a few letters to get options.

Define Search index

  • In Data > Search Indexes, click (+) OR type Ctrl + Shift + C and select Search Index
  • Set Indexed Entity to: Ticket
  • Set Indexed Attributes to: Title. This will limit the search to the text provided for Support Ticket titles.
  • Verifty that Title Expression is item.Title

  • Click Finish